Text Customer Reviews - Vancouver Truck Center
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  • Me and my husband had a great experience with MR. Akers, he has an amazing personality, patience and smile, he helped us get the car we wanted, he even took care of my baby and played with him when we needed to speak with the manager. I really recommend Mr. Rob Akers if you have any questions and need some help thanks to him we have a new car now :).
  • Rob turned an otherwise stressful experience into informative and productive visit. He impressed us with his knowledge regarding different makes, models, and their characteristics and features. Rob wanted to be sure that the truck we chose would meet our needs. He stuck with us every step of the way. Rob demonstrated superb salesmanship without any pressure "to buy". His sense of humor and connection to working class people is evident as Rob is a hard working family man himself. Getting to know Rob was a pleasure and we will recommend him with confidence. Dick Hannah Truck Center is fortunate to have Rob as an associate
  • Bret was very polite and helpful. He did an amazing job! Thank you Bret! Loving our new truck! Definitely referring him to anyone looking for a good truck! Thank you everyone at Vancouver Truck Center!
  • My salesman Bret was wonderful. He was very knowledgeable about the vehicles and didn’t pressure me at all. I told him what type of vehicle I was looking for and the payment range and he found it. He never once tried to talk me into something I didn’t want! I would recommend him and this store to anyone.
  • Found my dream truck ! Roxanne was so helpful. Due to past medical bills my credit was not that strong .... but that did not stop Roxanne and her finance people to work what I called " a miracle " . They got my financing through a local credit union with a great payment that fits my budget at a great interest rate... It was so easy ....I walked onto the lot and walked right up to the truck .... Roxanne introduced herself .... I showed her the truck .... Explained my credit history .... She said not to worry .... And WOW !! I am driving my TRUCK !!! Great helpful people... Very professional .... Cant say enough ... Thank you Roxanne .... Oh So Much !!!!
  • I was looking for a used vehicle and I couldn’t have been happier with my sales woman Roxanne Parisien. She not only took the time to help me find the perfect vehicle, she actually listened and made sure I was getting the car "I wanted". She spent hours showing me what was available on all the Dick Hannah car lots in my price range. She even came in on her day off to make sure I got the car I decided on and had it ready upon my arrival. It was the most pleasant car buying experience I’ve ever had. She was friendly, professional and I would most definitely recommend her to anyone who is looking to purchase a new or used vehicle. I also had a great experience with Heather in finance, she explained all of my options clearly and concisely and made sure I was well-informed and well taken care of. I will most definitely be back in the future when I’m ready to purchase a new truck.
  • Initially I was hesitant about purchasing a vehicle due to my credit. However, Marcie went the extra mile to find me a car, 2014 Taurus Limited, to not only fit my budget but also my wants and needs. I was able to get the financing and drive away in a very short time. I would give Marcie a higher than 5 rating, if it were possible, because she helped me with patience and understanding and deliver on her word.
  • Working with Marcie Jones was such a pleasure. Buying a car has proven in our previous experiences to be quite stressful. However, Marcie was so personable and understanding of our situation that it actually seemed easy. Everyone in the dealership was friendly and helpful.
  • Heather knew I didn’t have time to come in I texted her what I wanted and she delivered with found exactly what I wanted at the payment I wanted!! She didn’t try to sell me a car I didn’t want!! I told her model make and color of exterior and interior!! Completely delivered and had loan and car ready!! Never had such a smooth car buying purchase in my life!!! Thanks Heather your awesome!
  • With our busy schedule with my wife and four kids, the dealership was great with following up with us. They were very courteous and friendly and Heather answered all of our questions for us. Overall, we were in and out very quickly and found a very nice van for our family. The van fits our family perfectly and we love it!! In the sales process we were given the vehicle at a lower price then we expected and this was a very pleasant surprise. I would recommend any of my family or friends to go here.
  • “We worked with Sam Gibbs. He found us the car we wanted at a great price! He was very patient as we looked at different models and at different dealerships. Once we decided on an Outback, he was great at finding a car that had the configuration we wanted.”
  • “This is the third vehicle my wife and I have purchased from Dick Hannah in Vancouver over the past 7 years. We worked with Ron Mentek , he was a big help and a pleasure to work with, we would highly recommend him and have referred 2 other individuals to Hannah to purchase their vehicles. We have always been treated very well by the Hannah sales and service.”
  • “Ammar was professional, courteous and not high pressure in presentation. He presented quite a few options for me to consider along with the prices for an open dialog on what each one meant. A most pleasurable experience in buying a car.”
  • We had been jerked around by several car dealerships before we went to Dick Hannah. We had been told that we should give up on trying to get a car right now because of a credit score. We went to Dick Hannah and they did everything they could to get us a car. We worked with the same sales people everytime we came in, and they did what they could to be honest with us about options, and didnt waste our time.
  • When my mother asked me to help her buy a new car, I took her to several dealerships. We were treated by far the best at Dick Hannah. Our Sales rep Mike was attentive and kept in close touch from beginning to end. He treated both my mother and myself with dignity and respect and patiently answered all of our questions. We were able to negotiate a fair deal we could all live with. It was well worth the gas to drive from Forest Grove, OR to Vancouver, WA. We wouldn’t hesitate to do business with Mike again and would be happy to refer our friends to him.
  • Working with the Dick Hannah Service department has been a positive experience from every aspect for a number of years now. The service staff has done a great job of keeping me informed of needed repairs and always have been courteous and helpful. The work quality has been good and my car has always been ready on time.
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